Management of the Healthcare Workplace
The Foundation adopted the healthy workplace theme in 2004 and has evolved to focus on three key topics or sub-themes:
The healthy workplace and quality worklife topic includes the following issues:
- management in healthcare (job satisfaction, empowerment, leadership, downsizing, motivation);
- workplace productivity (mental stress, burnout, return to work, work-life balance, modified work schedules);
- organizational structure of work (occupational hierarchy, management process, restructuring); and
- management of generational gaps (retaining experienced workers, transfer of knowledge, adapting to new generation's values).
| What's New |
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| Leadership capability framework available Strong leadership is key to ensuring a strong Canadian healthcare system. The Foundation commissioned a group of researchers from the Centre for Health Leadership and Research at Royal Road University to develop a pan-Canadian health leadership capability framework that builds on existing models throughout Canada. The report of the Pan-Canadian Health Leadership Capability Framework Project: A collaborative research initiative to develop a leadership capability framework for healthcare in Canada includes results from interviews with key informants and 10 focus groups, a literature review on types and qualities of leadership and an analysis of competency/capability frameworks from international and national organizations. This work was conducted in collaboration with the Canadian Health Leadership Network (CHLNet). Researcher on Call The Canadian Health Services Research Foundation and the Quality Healthcare Network are proud to announce Researcher on Call, a series of conference calls for healthcare researchers and decision makers designed to accelerate improvements in healthcare. Health leadership report available Leadership in healthcare workplaces is a key issue in Canada. That's why approximately 100 health system leaders from across the country met in May 2007 at the Canadian Health Leadership Network (CHLNet) Summit. Participants discussed ways CHLNet can work to enhance healthcare leadership, including developing a pan-Canadian competency framework and serving as a network for leaders and managers to share best practices through special events and programs. The Report of the Canadian Health Leadership Network (CHLNet) Summit is now available. "Health Human Resources 2007: Connecting Issues and People" conference The "Health Human Resources 2007: Connecting Issues and People" conference will be held December 4-6, 2007 in Ottawa, Ontario. Organized by the Canadian Institute for Health Information, the Canadian Institutes of Health Research, Health Canada and the Public Health Agency of Canada, this national conference will highlight the connections between health human resource initiatives at the national, provincial, regional and local levels and provide participants with an opportunity to learn about current Canadian HHR research, planning, policies and programs. For more information please visit http://www.cihiconferences.ca/HHR2007/. Quality Worklife-Quality Healthcare Collaborative Environmental Scan and Action Strategy Reports The Quality Worklife-Quality Healthcare Collaborative (QWQHC) is a national coalition that aims to improve quality of worklife in healthcare organizations in order to strategically address a broad range of health human resources challenges and improve healthcare delivery and patient safety. The Foundation, a QWQHC partner, recently commissioned an environmental scan to help feed into the Collaborative. This document was created to provide some background to help structure the action strategy report of the QWQHC which is currently available on the Canadian Council on Health Services Accreditation website (Within Our Grasp: A Healthy Workplace Action Strategy for Success and Sustainability in Canada’s Healthcare System www.cchsa-ccass.ca under the "Latest News" area). For any additional information, please contact Mylène Dault. |
| Network Activities |
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| Canadian Interprofessional Health Collaborative The Canadian Interprofessional Health Collaborative (CIHC) is a two-year initiative funded by Health Canada (July 2006-March 2008). Its activities are aimed at improving collaboration between health professionals to build a more patient-centred approach to health delivery. CHSRF is taking part in this collaborative through its involvement in the knowledge translation committee. For more information please consult the CIHC web site at www.CIHC.ca or contact Mylène Dault. Quality Worklife-Quality Healthcare Collaborative The Quality Worklife- Quality Healthcare Collaborative (QWQHC) is made up of 10 national health organizations and more than 45 quality of worklife experts. QWQHC was formed, through funding from Health Canada, to develop and promote a national framework and strategy on quality of worklife to improve health system delivery and patient outcomes. CHSRF is one of the keys partners involved in this collaborative and is also a co-chair of the knowledge exchange on research and leading practices working group. For more information please consult the QWQHC web site at www2.cchsa.ca/qwqhc/ or contact Mylène Dault. |
| Mark Your Calendars |
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| Quality
Worklife-Quality Healthcare Summit National
Healthcare Leadership Conference |
| Lights, Camera, Action! Premiere of teamwork eVD | New Teamwork policy synthesis available | ||||
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Sometimes words aren't enough to encourage evidence-informed decision-making. The Foundation presents a short electronic video documentary (eVD) about the benefits of teamwork in healthcare, with an engaging cast of researchers, policy makers, staff, and patients.
This eVD was produced by journalists and filmmakers Ray Moynihan and Miranda Burne. Do you find the eVD useful? Do you plan to share this with others? Please send your feedback and questions to summaries@chsrf.ca. |
Teamwork in Healthcare: Promoting Effective Teamwork in Healthcare in Canada underscores that a healthcare system supporting effective teamwork can improve the quality of patient care, enhance patient safety, and reduce workload issues causing burnout among healthcare professionals. To support the movement to make teamwork a reality, this report was commissioned to answer three questions:
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| Research Resources |
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| Handbook of innovative practices available The Handbook of Innovative Practice in Care and Work Organization comes from analyses of 34 organizational transformation projects done in the Quebec healthcare system. It was conceived in conjunction with the members of the Centre of Expertise in Care and Work Organization (CEOST), care and work managers, project managers, human resources representatives and university investigators. The outcomes allowed the team to develop the integration model - by which it is possible to optimize human resources, work processes and the psychosocial environment - and the optimal approach to integration, which highlights the successful phases and key activities to realize and implement changes in a organizational transformation. The handbook’s fact sheet presents essential components of the integration model and the optimal approach to achieve innovative practices in care and work organization.
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